We Gmail developers are arguably among the most demanding of Gmail’s users. So in addition to the feedback we get from all of you, a lot of the ideas for new features come from our own frustrations and experiences. We send and receive a lot of mail, and we’ve already started using these Labs features to make replying that much better.

Quote selected text, by Ryan A
Gmail makes it easy to manage long conversations or threads by hiding the text you’ve seen before. Unfortunately, this means that the people you’re communicating with that aren’t using Gmail sometimes get annoyed with you for leaving 25 pages of irrelevant conversation in the email. Also, sometimes you just want to reply to one small part of a conversation. Deleting lots of irrelevant text is rather annoying, so this Labs feature should make your life easier. Just highlight the text you want to include in your reply, hit the keyboard shortcut “r” to reply, and the compose template will be just what you selected! Note: This doesn’t quite work in Chrome or Safari yet, but it will in a few weeks.

via official gmail blog

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